Understand customer feedback to
deliver outstanding services
Feedback solutions that are simple to use, proven and immediate.
Use customer feedback to improve customer experience
ViewPoint feedback kiosks are an effective way of capturing customer feedback from shoppers and browsers while they are in your store or venue. This means you can learn how their experience was compared to their expectations. It’s like having your own mystery shopper on site 24/7.
Any issues that are highlighted can be quickly resolved leaving you with happy customers, brand advocates and browsers who become buyers.
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Track the impact of operational changes so that you can evidence
improvements made. -
Compare customer experiences across different times, departments, and
locations. - Act on store level operational issues in a targeted and controlled way
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Encourage and develop employees with an evidence based approach to
improving the customer experience.
Find out what your customers
think, when they think it.
Customer Feedback Solutions
Our devices merge seamlessly with software to allow you to improve.
The ViewPoint Pulse is perfect for single or multi-question surveys
ViewPoint Trend with single or multi-question feedback options and a large screen for high visual impact
Find out more
Say hello
Contact one of our professionals with any questions, or download our brochure for more details.