Feedback for Retirement Communities that Flourish
Real-time feedback for retirement communities & care homes
Retirement Community Feedback
Capture Retirement Community Feedback
Resident Activity Feedback
Feedback kiosks near activity areas help
give residents a say in what truly enriches
their lives, so you can invest in activities
that improve their well-being.
Communal Services & Facilities
Community hubs are where your staff, residents, and visitors come together to interact. Kiosks in these areas can help capture the experiences of all three groups at once.
Staff Engagement & Feedback
Create a culture of engagement by understanding exactly how staff feel. Feedback helps to monitor changing moods so you can quickly discover what causes disengagement and fix it.
Health & Wellbeing
Protect the health and wellbeing of residents by providing a place for them to anonymously voice their concerns, 24/7.
Visitor & Overall Satisfaction
Track satisfaction levels among residents, visitors and staff to get a top-down view of how happy your community is.
Find out how to make viewings more effective, with data on what potential residents thought of their visit. Streamline your sales process to help your community grow.
Smiley face surveys, the friendly way to collect feedback
survey. And a growing trend towards using smileys in surveys shows how organisations are using this multicultural and
accessible retirement community feedback tool.
Using real-time feedback in your retirement community & care homes
Real-time feedback surveys are extremely flexible to meet almost any feedback need in any environment. You can tailor your
survey and device to suit your organisation, project or location.
Fix operational problems as they arise
and prevent further issues
Collect feedback when trialling new
processes to see how they affect your customer
Gather a consistent stream of experience
feedback to understand highs and lows
Use feedback data to compare locations,
business units or service providers, share
best practices and highlight weak spots
Improve your quality of care
Using real-time feedback for more accurate & higher responses
Higher Response Rate
At the point or in the moment feedback is 40% more accurate than feedback collected 24 hours after the experience.
n-the-moment feedback can reach up to 25% of your footfall and can increase response rates by up to 500% vs online.
Retirement community feedback : Real-time solutions
Share your success story
members, and staff. As you continue to use feedback to improve, you can use positive scores as proof of your
commitment to quality. Here are four important ways you can use positive feedback results:
consumers, patients, employees, and any other stakeholders, to understand their satisfaction or dissatisfaction with the experience they
Two decades of experience capturing
50m+ Survey Response
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Service & Support
Easily test, launch and manage your surveys with our support teams
Your account manager is always on hand to help guide you
Single Point of Access
Your data is at your fingertips and easily get deeper insights at the click of a button
We offer bespoke analysis and reporting with specialist dashboards
Companies that want results trust ViewPoint
Hear the voice of your community
The voice of your community is a critical source of word of mouth referrals. Become part of the conversation with real
-time feedback that helps keep it positive.
Ready to start making a change in your community? Get in touch with us to ask how real-time feedback can help you.