Service Description
Device-as-a-Service
This service include
- Equipment
- Configuration
- Deployment
- Break/Fix and End-User Support
- Fleet Flexibility
- Asset Recovery
IT Monitoring
This service include
- Proactive Maintenance, Remote Network Monitoring the critical health status of devices and line-of-business applications
- Remotely diagnosing problems before they occur
- Restarting essential services automatically
- Capacity planning reports for informed IT purchasing and budget decisions
- Critical events monitored in real-time
- Server Disk Health / Disk Space
- Performance of Servers, Event Logs, CPU Usage and System Alerting
- Virtual Server monitoring and management
- Server Activity, Patching and Windows updates
- Network Switches, Routers, Firewalls and UPS monitoring
- Database size, Information Store warnings
- Full Remote Control to systems
- Audit & Inventory
Collaboration services
This service include
- Collaboration Strategic Planning
- Infrastructure Installation & Configuration
- Application Support
- Proactive Maintenance
- Reactive Troubleshooting
- Customization
- Integration
- Infrastructure Support Services (Servers, Networks, other devices)
- Proactive Maintenance
- Reactive Troubleshooting
- Help Desk Support
- Training Support
IT procurement
This service include
- Computers – Desktop pcs, Macs, laptops, notebooks, iPads and monitors, as well as servers and backup and storage solutions
- Networking – cloud and hybrid solutions, wired and wireless, switches, routers, leased lines and broadband
- Communications – telephone systems, VoIP handsets and accessories, mobile devices and smart phones
- Printers, keyboards, mice, scanners and other peripherals
- Operating systems and server applications
- Business and productivity suites such as Office 365 and Microsoft Teams
- Anti-virus, anti-spam & security solutions
- Business continuity & data backup protection
IT Consulting
This service include
- IT Strategy and Planning
- IT Service Management Assessment
- Business Processes and Cost Optimization
- Risk Management
- Program and Project Management
- IT Outsourcing
IT Implementation
This service include
- IT project management
- Network Design
- Collaborative Development
- Data Migration
- Structured LAN, WAN & Metro
- Application Integration
- Application Management Services
IT Infrastructure Management
This service include
- Database Management: Data Backup & Recovery.
- Application & Database Monitoring.
- Data recovery & Business Continuity Services.
- Network Management & Monitoring – LAN, Wireless, WAN & VPN.
- Server Management – Back-office, Web, Email, DB, Domain.
- Server & Storage Monitoring.
- Datacenter Support.
IT Security
This service include
- Penetration Testing & Security Assessments
- Security Audits &Vulnerability Scans
- Threat Hunting & Threat Intelligence
- Digital Forensics & Incident Response
- NEXT GENERATION FIREWALLs
- Web application firewalls
- Anti-Ddos
- Anti-Phishing
- User Behavior Analytics
IT Retail Store
This service includes sale and marketing of the following items
- Wired & wireless keyboards
- mouse
- monitor stands
- USB hubs
- Webcams
- printer ink
- power bank
- SDcards
- Phone accessories
- Drive (e.g., Blu-ray, CD-ROM, DVD, floppy drive, hard drive, and SSD).
- Fan (heat sink)
- Network card.
- Power supply.
- RAM
Who We've Worked With
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