Keep a finger on the pulse with passenger surveys
Every day, we help airports, rail and bus providers worldwide to track passenger experience. Continuous, real-time feedback enables you to know exactly what your passengers are thinking. This means that you can quickly identify causes of dissatisfaction, make changes and monitor their effectiveness.
Passenger Surveys
- Compare passenger experience across different times, services and locations.
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Track the impact of operational changes so that you can evidence
improvements made. -
Encourage and develop employees with an evidence based approach to
improving passenger experience. -
Use feedback data to establish performance benchmarks for all your
passenger services.
Find out what your customers think, when they think it.
Passenger Feedback Solutions
We have a solution for every situation. Find the device that’s right for you.
The ViewPoint Pulse is perfect for single or multi-question surveys
ViewPoint Trend with single or multi-question feedback options and a large screen for high visual impact
Find out more
Say hello
Contact one of our professionals with any questions, or download our brochure for more details.