IT Infrastructure Management
Can provide end to end technology infrastructure
services and products
IT Infrastructure management
IT infrastructure management is the administration and management of essential operational elements to effectively, efficiently, and proactively utilize technology, information, and data. These elements include the computers, servers, networking, data, storage, physical and virtual facilities as well as software, processes, policies, staffing, training, security, mobile and virtual functionality, and cloud-based services that make up the IT infrastructure. Overall, IT infrastructure management is closely aligned with overall corporate operations, strategies, and goals. @Famtech we offer broad IT infrastructure services to our customers
IT Infrastructure Management
This service includes:
- Database Management: Data Backup & Recovery.
- Application & Database Monitoring.
- Data recovery & Business Continuity Services.
- Network Management & Monitoring – LAN, Wireless, WAN & VPN.
- Server Management – Back-office, Web, Email, DB, Domain.
- Server & Storage Monitoring.
- Datacenter Support.
Infrastructure Maintenance Services reduces OPEX by 20% and frees resources for business projects
CURRENT STATE
- IT team has limited resources and budget to deploy new projects
- High percentage of IT time spent fixing low priority issues
- Overstretched IT resources lead to avoidable services outages
KEY FEATURES
- Trained and Certified technicians to provide operations support
- Online, Phone & Onsite help desk for swift resolution of tickets
- Integrated and Automated ITSM workflows for proactive issue remediation
BUSINESS IMPACT
- Control IT Opex with fixed cost support contracts and enforceable SLAs
- Execute high priority business projects with internal IT team
- Reduce non-productive time with proactive maintenance and support
Who We've Worked With
Previous
Next