End-End Monitoring
Can provide end to end technology infrastructure
services and products
Monitoring Services
IT Network Monitoring is essential. Businesses expect data and files to be instantly accessible with the use of modern and mobile technology. As a result, the traditional “break and fix” approach to ICT can leave your business at a disadvantage. Your business needs the technology and people in place to provide true 24×7 monitoring. Famtech Technology’s IT Network Monitoring Services proactively monitors your company’s infrastructure 24*7 and will detect and fix problems even before the customer becomes concerned or aware of an issue.
IT Monitoring
This service includes
- Proactive Maintenance, Remote Network Monitoring the critical health status of devices and line-of-business applications
- Remotely diagnosing problems before they occur
- Restarting essential services automatically
- Capacity planning reports for informed IT purchasing and budget decisions
- Critical events monitored in real-time
- Server Disk Health / Disk Space
- Performance of Servers, Event Logs, CPU Usage and System Alerting
- Virtual Server monitoring and management
- Server Activity, Patching and Windows updates
- Network Switches, Routers, Firewalls and UPS monitoring
- Database size, Information Store warnings
- Full Remote Control to systems
- Audit & Inventory
End-End Monitoring provides 40% savings on IT operations and improves service delivery by 30%
CURRENT STATE
- IT is reactive to service degradation issues and complaints
- Wrong diagnosis the root cause of service delivery issue
- IT manages complex web of technologies, applications, and vendors
KEY FEATURES
- Real time visibility of IT space with automatic discovery and monitoring
- Overview of service delivery, systems and Apps across OEM
- Centralized reporting of Assets, OLAs, SLAs and KPIs with drill down capabilities
BUSINESS IMPACT
- Reduce costs and secure assets thru proactive operations and workflows
- Increased speed to Identify, diagnose and resolve service outages
- Improve customer satisfaction with aligned IT and Business KPIs
Solution Partners
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Who We've Worked With
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